Virtual Assistant Job Description
VIRTUAL ASSISTANT TO THE OWNER
I’m looking for someone proactive and detail-oriented with excellent written communication skills to be my virtual assistant. To be blunt, I’m looking for a perfectionist who loves taking care of people and making sure things are done the right way.
This is not an entry-level position. You MUST have at least 1-2 years experience working remotely as an executive assistant for a business owner.
Expect to get several requests/day from me, many of which include tasks that must be done that day.
You’ll handle both my business and personal details, including scheduling, customer support requests, uploading blog posts, managing social media, and making personal appointments.
This is a client-facing role so you must have a nurturing, professional personality and the desire to treat my clients like they are your family.
This is a part-time role, starting between 10-20 hours per month. If we work well together, this will likely increase to more hours per month.
This role is remote, so you can work anywhere in the United States as long as you are available from 8am-6pm Eastern Time on weekdays. We will communicate via email, chat, and phone.
Tasks and Responsibilities
Manage website on Squarespace (includes uploading blog posts), manage member’s area on Kajabi (includes uploading videos), scheduling and formatting email in Drip, and scheduling social media posts on Facebook and Instagram.
Maintain daily calendar, arrange calls while making sure all details are handled in a professional and organized manner.
Organize daily tasks and projects in Asana.
Locate and track key sales metrics in Google Sheets.
Send books, contracts, resources to clients and respond to support requests.
Book all travel arrangements including lodging, transportation, and activities both within the United States and internationally.
Assist with monitoring of my inbox and emails, including responding to clients, other contractors, and business contacts.
Research and be the point person for service providers for projects such as web design.
Handle personal details such as shopping online, ordering gifts, scheduling personal appointments, and maintaining household items.
Create new systems to do all of the above more efficiently and/or automate with software.
Knowledge & Skills
Ability to manage multiple incoming requests, while ensuring they are relayed or handled at the appropriate time, in the necessary order and in the correct manner.
High level of experience with Google Apps, Asana, and Squarespace.
Knowledge of Drip or similar email marketing application.
Ability to quickly learn new software applications.
Capability to set up new systems, automations, and processes in order to streamline business and personal functions.
Desire to learn and grow, refusal to make the same mistake twice.
Experience editing video is a plus, otherwise must be open to learning.
Ability to pro-actively anticipate and spot new tasks that you can take over.
Education and Experience
At least 1-2 years experience as a virtual assistant for a business owner.
Ability to handle several emails and requests per day.
Exceptional ability to OVER-communicate progress on multiple projects.
Caring and empathetic personality
Highly organized and efficient.
Trustworthy with strong personal integrity.
Forward-thinker who can proactively handle circumstances and situations to head off any crisis situations.
Experience managing calendars and working with scheduling apps such as Calendly.
Must be reachable during the hours of 8am-6pm Eastern and respond to messages within 2 hours.
Top notch communication via email and phone, internally and with customers.
Proven ability to prioritize tasks.
Perfectionist, super attention to detail, paranoid enough to catch mistakes before they become an issue.
Since this is a virtual position you must be a self-starter who is extremely motivated and able to work independently with minimal oversight.
Must be comfortable developing and working in a virtual relationship, and having limited amount of face-time.
I am a demanding boss and this will be a challenging role. But if you are excited about supporting a quickly growing business in the coaching/personal development industry, and being able to work from anywhere, this job will be very rewarding and lucrative for you.
If interested, apply below: